Our Story

Wag Hotels was founded in 2005 by pet lovers who couldn't find a suitable place to leave their pets during business trips. What started as a personal quest has grown into the ultimate boarding and daycare resort for dogs and cats — a one stop shop for boarding, grooming, training, and all your pet spoiling needs. Our Mission is to provide the highest level of service and delight to pets and their parents. Since opening our first hotel in Sacramento, we have expanded to San Francisco, Redwood City, Oakland, and most recently Santa Clara.

Our staff hails from the best animal science programs in the country. We have worked in notable institutions like the San Diego Zoo and in prominent veterinary offices throughout California. We're proud of the fact that many of our team members have been with Wag Hotels since we opened our first facility in Sacramento eight years ago.

WAG Dog Playing with Human Companion

Our Philosophy

Wag Hotels was designed to provide uncompromising fun, safety, and comfort to pets, as well as, world class convenience to their owners.

Fun: Our staff hails from the best animal science programs in the country and is fully committed to providing a fun and loving experience for your pet.

Safety and Comfort: Our science-based approach incorporates the latest research into our methodologies to ensure a safe, comfortable, and low-stress experience for our guests.

Convenience: With 24/7/365 drop-off, pick-up and covered drive-through, Wag makes convenience for pet owners one of our highest priorities.

Community: Every year, we support local rescue and shelter organizations, co-host adoptions to support local businesses in our retail store, and host educational events that engage the community.

The Freedom of Peace of Mind

Wag is fully committed to exceeding your expectations so you can enjoy the freedom of peace of mind. In addition to taking great care of your pet, we do everything we can to provide you with a level of service you thought only possible at 4-star hotels. All hotels include 24/7 drop-off and pick-up, covered drive-through areas, and convenient All Day Play cameras help you stay connected while you are away.

Safe Environment
  • Professionally trained staff onsite 24 hours a day
  • Constant fresh air circulation to eliminate odors and germs
  • State of the art eco-friendly cleaning system
Play Areas
  • Large play areas for specific size dogs
  • Climate controlled indoor play areas
  • Spacious indoor and outdoor play areas
WAG Dog Being Held
Dog Boarding
  • Various room options to suit your pet's needs
  • Hypoallergenic king size beds
  • Customizable and personalized care
Cat Boarding
  • Multi-room deluxe cat condos
  • 24/7 Staffing for around the clock care
  • Full-Service Grooming Spa
  • Covered drive-thru for speedy and safe drop-off and pick-up
  • Retail Store
  • 24/7/365 camera access to your pet
  • Written report card summarizing your each stay
  • 24/7 drop-off and pick-up

Meet the Team

To be the best, you have to hire the best. Our staff has studied at the best animal science programs in the country and has worked everywhere from the San Diego Zoo to prominent veterinary offices. We're proud of the fact that many of our employees have been with Wag Hotels since we opened our first facility in Sacramento over eight years ago.

San Francisco Staff

WAG Staff

Sacramento Staff

WAG Hotels Staff


Redwood City Staff



"If you have a dog or cat and are looking for a place that will make them feel right at home when you're out of town, you're in luck."

"An enclosed drive-through let's humans and pets avoid rain as they come and go, and the 24-hour staffing means owners can collect Fido or Fluffy after a late-night return flight from Maui. Using the Web cameras lets owners know how their animals fared during their stay."

"That level of pampering might not play well outside of San Francisco, but in a city where dogs outnumber children, it is just part of the ethos."


Waghotels was recently featured in a blog and video by Skype.

East Bay Times Wag Hotels Article

"The company opened its fifth location in Santa Clara in December. Like its sister hotels in Sacramento, San Francisco, Redwood City, and Oakland, the newest Wag offers 24-hour, seven-day-a-week check-in and pickup to suit the needs and schedules of its guests' busy owners….But what truly distinguishes Wag from most other boarding and pet day care facilities are the high-quality accommodations and the nature of the personalized services available for Fluffy and Spike."

Elle Decor Wag Hotels Article

"From blueberry facials to Rolls Royce pick-ups, these are the fanciest dog hotels in the country for your pooch to vay-cay in."